Retrieve Stripe transactions
How 365 business Banking imports the movements of your Stripe balance, including fees, into the payment reconciliation journal.
Applies to: Stripe
Retrieve transactions
In the payment reconciliation journal of the Stripe account or in the list of payment reconciliation journals, choose Retrieve Bank Transactions. Business Central reads the balance transactions of your Stripe account and creates a line per movement. Movements are payments, refunds and the other movements of the balance, as well as the fees. Movements before the retrieval start of the bank account are not imported. The payment reference consists of the description and the source of the transaction at Stripe.
Business Central uses the Transaction ID to recognize movements that are already in a payment reconciliation journal or posted, and does not create them twice. Movements without an amount are not imported. If there are no new movements, the message also states the number of movements without an amount.
As with any bank account, you can automate the retrieval.
Fees
Stripe lists the individual fees of each balance transaction. 365 business Banking creates each fee as a separate negative line with Stripe's fee description so that you can post it separately from the payment, for example with a reconciliation rule: Payment service provider fees.
Apply
You apply the payments in the payment reconciliation journal. For many payments with the same amount, use direct matching via transaction ID or payment reference.
Troubleshooting
| Message | Cause and remedy |
|---|---|
| "The Stripe setup for this bank account is incomplete. Please complete the setup before retrieving transactions." | The Stripe Connection Setup is missing or not authenticated. Choose Authenticate there. See Connect Stripe. |
| "We're sorry, but you do not have permission to access the Stripe API. Please verify your Stripe account permissions and try again." | The key is invalid, or a restricted key lacks read permissions. See Stripe. |
| "We're sorry, but we were unable to connect to the Stripe API. Please check settings and try again." | Business Central could not reach Stripe. Try again later. |
| "No new transactions found for Stripe account." | There are no new movements since the last retrieval. All available movements are already in a payment reconciliation journal or posted. |