Problem

The labels you print manually on your Zebra printer look perfect. However, the labels printed through the 365 business Print Agent are hard to read, shifted, blank, rotated or reversed.

Reason

If you are using a computer as a print server, you must ensure that all users of the print server have the same print settings (e.g. speed, brightness, color band usage, etc.).

Solution

There are two locations in a Zebra printer driver that allow the possibility of changing printer settings. One location is for user-specific settings, the other, described here, is for all users. To change printer driver defaults for all users connecting to shared printers:

1. Open Start > Settings > Printers & Scanners.
2. Click your printer, then click Manage.
3. Click Printer properties.
4. Go to the Advanced tab.
5. Click Printing Defaults.
6. Change your settings.