365 business Print Agent
Print Agent Service
Sometimes, it can be helpful to check which Print Agent Services are registered and online for your tenant.
For example, if a printer is not available, a good first troubleshooting step is to check whether the related Print Agent service is online.
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You can find the name of the Print Agent Service you entered during the Print Agent Service Setup in the Printers page.
How to view a list of Print Agents?
- Open Print Agent Setup page.
- Select Related.
- Choose Print Agents....
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Whenever an offline printer is detected in Microsoft Dynamics 365 Business Central, you will see a notification in various places to inform you of the issue.
From this notification, you can directly open the list of Print Agents by selecting the Open Print Agents action.
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