import { Callout } from "zudoku/ui/Callout";

# Reverse Posted Reconciliation

If a payment reconciliation was posted incorrectly, it can be reversed through standard Microsoft Dynamics 365 Business Central. 365 business Banking adds one decisive step to that operation: the affected bank transactions are released for **re-import** at the banking service. Only then can you reconcile the operation again from scratch.

<Callout type="tip" title="Why this is necessary">
Without that release, the bank transaction stays marked as already processed at the banking service. It is no longer delivered on the next retrieval – the postings would be reversed, but the transaction would be irretrievably consumed.
</Callout>

## Reversing

1. Choose **Posted Payment Reconciliations** in the search of Microsoft Dynamics 365 Business Central.
2. Open the reconciliation you want to reverse.
3. Choose the **Reverse** action and follow the wizard.
4. The standard undoes the bank statement, unapplies the customer, vendor and employee entries created by this journal, and reverses them. Reversing them also reverses the bank account entry and the G/L entries of the same posting.
5. 365 business Banking then reverses the postings of the reconciliation that were left standing, releases the bank transactions of the reversed entries at the banking service, and closes preliminary entries that are backed by the reversed payment.
6. Retrieve the bank transactions again and reconcile them correctly.

On the lines of the posted payment reconciliation, the **Is Reversed** field indicates whether the respective transaction has been reversed in this posted payment reconciliation.

<Callout type="note" title="Settlements against open documents">
If a payment was settled against an order or an invoice that has not been posted yet, the posting creates an on-account customer payment and a preliminary entry. The reversal covers both: the on-account payment is unapplied and reversed, and the preliminary entry is closed so that it no longer settles a later invoice.
</Callout>

## Postings the wizard does not reach on its own

<Callout type="caution" title="The wizard does not reverse G/L account applications">
The reversal wizard works from the customer, vendor or employee entry, and reversing that entry takes the bank account entry and the G/L entries of the same posting with it. If a line was applied to a **G/L account only**, there is no such entry – the wizard then merely undoes the bank statement and reports nothing. **The posting stays.** Do not treat that case as done before you have checked the bank account entry.
</Callout>

## Releasing a transaction afterwards

If a bank transaction is needed again independently of a reversal – for example because the reset at the banking service was not possible, or because the reconciliation was reversed earlier – release it manually:

1. Open the **posted payment reconciliation**.
2. Select the transactions in question on the lines.
3. Choose the **Reset Transaction** action.
4. A confirmation states how many transactions have been released for re-import.
5. Retrieve the bank transactions again.

<Callout type="caution" title="Only after a complete reversal">
A transaction is released only when the posting it created is provably reversed. If the posting still stands, the action stops and states that the posting has to be reversed first. That check is what keeps the same payment from being posted a second time.
</Callout>

<Callout type="note" title="Connected bank accounts only">
Only transactions of bank accounts that are connected as a **bank account** through 365 business Banking can be reset. This is not possible for payment service providers or for bank accounts without a connection; the action then reports that the selection contains no bank transactions that can be released for re-import.
</Callout>

<Callout type="info" title="No duplicates">
As always, the retrieval checks whether transactions have already been imported. Released transactions are delivered; all others are not created again.
</Callout>

## See also

- [Bank Account Reconciliation](bank-reconciliation.mdx)
- [Reverse Posted Reconciliation](features/details/reverse-posted-reconciliation.mdx)